Terms of service

TERMS OF USE

 

Welcome to diamondculture.com.hk (hereinafter referred to as "this Website"). By accessing or using this Website, you represent that you have read, understood, accepted, and agreed to comply with the following terms and conditions. If you do not agree to these terms, please stop using this Website immediately.

This Website is owned and operated by Diamond Culture Limited (hereinafter referred to as "Diamond Culture," "the Company," "we," or "us").

 

1. Modification of Terms

Diamond Culture reserves the right to change, modify, add, or remove any part of these terms at any time. Revised terms will become effective immediately upon being posted on this Website. The English translation is for reference only; in the event of any discrepancy between the Chinese and English versions, the Chinese version shall prevail.

 

2. Trademarks and Copyright

  • The names and logos of Diamond Culture and diamondculture.com.hk are owned by Diamond Culture Limited or its subsidiaries.

  • All content on this Website (including but not limited to photographs, designs, text, graphics, logos, interface appearance, images, software, and data) is protected by Hong Kong and international copyright, trademark, and intellectual property laws.

  • No part of this Website may be reproduced, imitated, modified, republished, or used for any commercial purpose without the prior written consent of the Company.

 

3. Website Use and Comments

  • This Website is intended solely as an online shopping platform and for information purposes.

  • User comments and content must be lawful. It is strictly prohibited to post or transmit any unlawful, defamatory, indecent, abusive, privacy-invading, or offensive material. Diamond Culture reserves the right to prohibit, edit, or remove such content.

 

4. Product Information and Pricing

  • Price Fluctuations: Market prices for diamonds and precious metals fluctuate frequently. While we strive to ensure pricing accuracy, discrepancies may occur due to system update delays or human input errors.

  • Right to Cancel Orders: Diamond Culture reserves the right to correct any pricing errors. We are under no obligation to sell products at an incorrect or erroneous price. If an order is affected by a pricing error, we reserve the right to cancel the order and issue a full refund.

  • Product Presentation: Due to lighting during photography and differences in screen displays, the actual appearance and color of products may vary slightly from the photos. Product images are for reference only; the actual product shall prevail.

 

5. Transaction Terms

All transactions and orders conducted on this Website are subject to the Company’s "Return, Refund, and Exchange Policy." You should read the relevant policy carefully before confirming your order.

 

6. Third-Party Links and Gifts

  • This Website may contain links to third-party websites. These sites are not controlled by the Company, and we are not responsible for their content or security.

  • If the Company provides third-party gifts, Diamond Culture makes no warranties and assumes no liability for any injury, damage, or loss caused by such products.

 

7. Disclaimer

  • This Website and its content are provided on an "as is" basis. Unless otherwise stated in writing, Diamond Culture makes no representations or warranties of any kind, express or implied, regarding the operation of the Website, the accuracy of information, or the suitability of products for a particular purpose.

  • We do not guarantee that this Website or its servers are free of viruses or other harmful components.

  • Diamond Culture shall not be liable for any direct, indirect, incidental, or punitive damages (including financial or intangible losses) arising from the use of this Website or the products and services purchased herein.

 

8. Indemnity and Limitation of Liability

You agree to fully indemnify Diamond Culture for any losses (including reasonable legal fees) incurred due to your violation of these Terms of Use or any improper actions. In no event shall Diamond Culture’s total liability exceed the actual amount paid by you for the relevant product or service.

 

9. Governing Law and Jurisdiction

These Terms of Use are governed by the laws of the Hong Kong Special Administrative Region (HKSAR). You agree that the courts of the HKSAR shall have exclusive jurisdiction over any disputes regarding these terms and orders.

 

10. Termination of Use

If Diamond Culture identifies any behavior that is harmful to this Website, illegal, or in violation of these terms, the Company has the right to immediately suspend, block, or terminate your right to use this Website without prior notice.

 

11. Contact and Notices

Diamond Culture may send notices to you via email, website postings, or mail. The Company's contact address is: Unit A, 20/F, CF Commercial Tower, 28 Mody Road, Tsim Sha Tsui, Kowloon

 

Final Decision: In the event of any dispute, Diamond Culture reserves the right of final decision.