Privacy policy

PRIVACY POLICY

Effective Date: January 20, 2026

 

Diamond Culture Limited (hereinafter referred to as "Diamond Culture" or "the Company") is committed to protecting your personal data privacy. We ensure that our policies and practices regarding the collection, use, retention, transfer, and access of personal data comply with the requirements of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong.

 

1. Collection of Personally Identifiable Information

When browsing this website, you generally do not need to disclose your identity. However, when using specific services (such as registration, ordering, or participating in events), you may be requested to provide information including but not limited to: name, gender, phone number, email, delivery address, date of birth, anniversaries, credit card information, education level, and occupation.

 

2. Collection of Non-Personal Data (Cookies & Tracking Technology)

The Company collects information such as domain names, servers, and IP addresses, and uses cookies and web beacons to assist in troubleshooting server issues, managing the website, sending advertisements, and analyzing customer behavior. You may modify your browser options to refuse cookies, but this may result in certain features of this website not functioning properly.

 

3. Personal Information Collection Statement (PICS)

When inquiring about or ordering services/products, you must provide the personal data marked as mandatory. If the information is incomplete, we may be unable to provide the services.

3.1 Purpose of Use You agree that the personal data provided to the Company may be used and retained by the Company for the following purposes:

  • Providing related services, answering inquiries, responding to requests, or confirming orders.

  • Understanding customer demographics, preferences, and behavior to improve product selection, marketing, and promotional strategies.

  • Sending periodic information to you, including news regarding products, services, or promotions from the Company, its affiliates, or business partners.

  • Preventing or detecting crime; investigating complaints and suspicious transactions.

  • Making disclosures as required by applicable laws.

3.2 Disclosure and Transfer of Data The Company will keep your personal data confidential. However, you agree that we may disclose and transfer (whether in Hong Kong or overseas) relevant information to:

  • Agents or contractors who owe a duty of confidentiality to the Company (such as logistics companies, data analysis service providers, and payment platforms).

  • Any actual or proposed assignee in the event of a company merger or transfer of assets.

  • Law enforcement agencies, courts, or regulatory authorities.

 

4. Security

We are committed to protecting your personally identifiable information. Access is restricted to authorized personnel who have a reasonable need to know. However, data transmission over the internet or public networks cannot be guaranteed to be 100% secure; you assume the risk of transmitting such data.

 

5. Your Rights

You have the following rights:

  • To check whether the Company holds any of your personal data and to access such data.

  • To request the Company to correct any inaccurate personal data.

  • To request at any time to stop receiving direct marketing materials from us.

To exercise the above rights, please write to:

  • Address: Unit A, 20/F, CF Commercial Tower, 28 Mody Road, Tsim Sha Tsui, Kowloon

  • Email: diamondculture.info@gmail.com

  • Phone: +852 6329 7650

    (Note: In accordance with the Ordinance, the Company has the right to charge a reasonable fee for processing data access requests.)

 

6. Third-Party Links

This website may provide links to third-party websites. These websites are not under our control and are not covered by this Privacy Policy. We recommend that you review the privacy policies of those websites.

 

7. Updates and Amendments to the Policy

Diamond Culture may, at its sole discretion, amend this policy from time to time. All changes will become effective immediately upon posting on this website. Your continued use of this website signifies your agreement to such changes.

 

Final Decision: In the event of any dispute, Diamond Culture reserves the right of final decision.