Terms and Privacy

Website Terms of Use

When you log on to the diamondculture.com.hk website (hereinafter referred to as "this website"), it means that you have carefully read, understood, accepted and abide by these terms. If you do not agree to the revised terms, you should stop using this website immediately.

We strongly recommend that you read the following website terms of use and privacy policy carefully to ensure an easy and safe online shopping experience.

diamondculture.com.hk is owned and operated by Diamond Culture Limited. The terms of use of diamondculture.com.hk include Diamond Culture Limited ("Diamond Culture"), its employees and agents.

Diamond Culture reserves the right to change or modify any part of these terms and conditions at any time.

The English translation is for reference only. In case of any discrepancy between the Chinese version and the English version, the Chinese version shall prevail.

Trademarks and Copyrights

Diamond Culture, diamondculture.com.hk are owned by Diamond Culture Limited ("Diamond Culture") or its subsidiaries. All the above photos, designs, logos, slogans and trademarks may not be copied, imitated or used for any purpose in whole or in part without the written consent of Diamond Culture and its affiliates. All trademarks, trade names and company names on diamondculture.com.hk are the property of Diamond Culture.

The design, text, images, logos, interface appearance, pictures, software, data and other website materials within diamondculture.com.hk are the property of Diamond Culture or its licensors and are protected by Hong Kong and

international copyright regulations and any applicable intellectual property laws. All software used on diamondculture.com.hk is the property of diamondculture.com.hk or its software suppliers and is protected by the Hong Kong and international copyright regulations and any applicable intellectual property laws.

Website Use and Messages

This website is only used as a shopping platform and to provide information online. The content, product listings, pictures or descriptions on the website may not be copied or rewritten for any commercial purpose without consent.

The content of the user's message on this website can only be used in legal ways, and all materials that violate the terms of this website (any illegal, defamatory, indecent, abusive or offensive) shall not be posted and sent. Diamond Culture reserves the right to ban and remove these data.

Product Price

The prices of diamonds on the market change frequently, and the prices displayed on this website may be inaccurate or not updated due to untimely updates, system or input errors. Although we do our best to avoid such mistakes, there is still a chance for discrepancies to occur. We reserve the right to correct any and all errors should they occur, and we never sell merchandise at an inaccurate or wrong price.


Diamond Culture will send notices to you by email, web posting and post. You may also send notices to us by e-mail or by post to the following address:
Unit A, 20/F, Chung Fook Commercial Building, 28 Mody Road, Tsim Sha Tsui, Kowloon

Third-Party Gifts

Diamond Culture will provide customers with gifts from third parties from time to time. If its products cause injury, damage or loss to anyone, Diamond Culture will not make any guarantees and be responsible for it.

Privacy Policy

You agree to all terms in the Privacy Policy.


This website and its contents are provided on the basis of existing information and Diamond Culture makes no representations or warranties of any kind, express or implied, with respect to this website or related information, unless otherwise expressly stated in writing by Diamond Culture . To the fullest extent permitted by law, Diamond Culture excludes warranties, express or implied, with respect to the materials, including (but not limited to) title to the materials, merchantability, quality standards, fitness for a particular purpose or non-infringement intellectual property of any third party.

Diamond Culture does not warrant that any content, information, products and services on this web page will meet your requirements. Diamond Culture makes no warranties that the website you visit will be uninterrupted, timely, secure, guaranteed or error-free. Diamond Culture does not represent or warrant that this website or its servers are free from viruses or other harmful components.

Diamond Culture will not make any direct, indirect, consequential and punitive compensation (including monetary benefits and intangible losses) or take any legal responsibility for any loss caused by the website content, information or use of products or services purchased online. Diamond Culture does not warrant that the goods and services available through this website are accurate, complete, reliable, timely or error-free.

Please read and analyze the product information carefully. Diamond Culture does not take any responsibility for the accuracy, completeness, reliability, or a particular purpose of the information provided by any manufacturer or supplier of products or services.

The appearance and color of the product shown on the website may be different from the actual product.

Indemnity and Limitation of Liability

When you use diamondculture.com.hk, you must agree to indemnify and recover Diamond Culture's losses, expenses, damages and expenses (including reasonable legal fees) if Diamond Culture suffers losses due to breach of any terms of use or any action. You agree that Diamond Culture will not take any legal responsibility for the losses you incur through the use of this website, and agree to waive any compensation from Diamond Culture. If this disclaimer does not apply in an individual case, Diamond Culture's liability will not exceed the amount paid by the user for the product or service in question.

Links to Third Party Websites

diamondculture.com.hk may link to the websites of third parties. Whenever you link to these websites, you have left the company's website. These linked websites are not under the control of this website, and we are not responsible for any matters outside the scope of this website, including any information or content of such linked websites, the links in linked websites or the content of changes and updates. Diamond Culture provides linked websites for your convenience, Diamond Culture does not own or operate these websites and is therefore not responsible for their use or content.

Modification of Terms

You agree that Diamond Culture may update and revise these Terms from time to time. Please read the latest Terms of Use and ordering terms carefully when you place an order. Diamond Culture reserves the right to change or modify any part of these terms and conditions at any time.

Applicable Law

The Terms of Use are governed and interpreted by the laws of the Hong Kong Special Administrative Region. You agree that the courts of the Hong Kong Special Administrative Region shall have exclusive jurisdiction in any dispute and recovery regarding the Terms of Use and purchasing policies.

Terminate Usage

Diamond Culture reserves the right to suspend, block or terminate anyone's right to use this website without notice when Diamond Culture discovers any acts that harm this website or violate the law.


Privacy Policy

Please read this policy statement carefully. By accessing this website, uploading, viewing or obtaining information from this website, or by using the services, you, as a user, confirm that you have read, understood and agreed to the terms contained in this policy.

1. Service Commitment
In order to protect the privacy of personal data, Diamond Culture ensures that its policies and practices regarding the collection, use, retention, transfer and access of personal data are in compliance with the provisions of the Personal Data (Privacy) Ordinance, Chapter 486 of the Laws of Hong Kong Special Administrative Region.

Any personal data you have with Diamond Culture Limited (Diamond Culture) will be protected by the terms of this Privacy Policy and diamondculture.com.hk Terms of Use.

2. Collection of Personal Identification Information
Unless otherwise stated by Diamond Culture, you are not required to disclose your identity or any personal data about yourself (including but not limited to your name, gender, age, birthday, anniversary, phone number, email address, credit card details, education level, occupation, etc.) to browse this website.

3. Cookies, Domain Names, Servers, Web Beacons, IP Addresses (Non-Personal Data)
In order to provide you with a convenient and tailored experience when using this website and services, Diamond Culture may collect and store information such as domain names, servers, and "cookies" addresses. Except as provided below, Diamond Culture will not disclose such information to any unauthorized person.
- Disclosed and/or transferred to directors, officers, employees, representatives or agents of Diamond Culture for such purposes on a "need to know" basis, subject to the confidentiality obligations set out in this policy; and
- Disclosure and/or transfer to any competent authority in Hong Kong or other jurisdictions in compliance with applicable laws and regulations, including but not limited to court orders and other court proceedings.

When you browse this website, Diamond Culture may collect your IP address and use cookies and web beacons for the following purposes: to assist in troubleshooting server problems; to manage and fine-tune the operation of this website; to send advertisements; to improve and measure usability; track visits by our contacts and partners, and the performance and effectiveness of this website; enhance and measure the effectiveness of our marketing programs; understand how customers use our website; estimate the size of our audience; provide co-branding services; And personalize the user's shopping experience.

If you do not wish to accept cookies, you may modify your internet options or browsing options on your computer system, but you may not be able to use or activate certain features of this website as a result.

4. Types of Personally Identifiable Information Collected
In order to enable you to enjoy Diamond Culture's services, you may be required from time to time to provide your personally identifiable information ("personal data"), including but not limited to your name, gender, age, birthday, anniversary, telephone number, email address, credit card details, education, occupation, etc. For specific purposes of your personal data, please refer to our Personal Information Collection Statement in paragraph 6 below, which includes the use of personal data for direct marketing purposes.

5. Security
Diamond Culture is committed to protecting the personally identifiable information you share with us. The personal data you provide to the company will be stored properly and will only be accessed by authorized persons as Diamond Culture deems reasonably necessary. Although we endeavor to protect your personal data once we receive it, no data transmission over the Internet or any other public network can be guaranteed to be 100% secure, therefore we cannot make any warranties or guarantees as to the security of any information.

6. Personal Information Collection Statement (“this Statement”)

6.1 When you, as a Diamond Culture customer, enquire about and/or order services and/or products ("Services") from the Company, and/or win prizes from events organized by the Company and/or are interested in promotions , may be required to provide the Company with your personal data. If the relevant personal information is incomplete or incorrect, the company may not be able to provide you with the relevant services.

6.2 The company will keep your personal data confidential at all times. The company's policies and practices regarding the collection, use, storage, disclosure, transfer, confidentiality and access of personal data are in compliance with the laws of Hong Kong Special Administrative Region and have been set out in this statement.

6.3 You agree that the relevant personal data you provide to the Company may be used and retained by the Company for the following purposes and for other purposes that you and the Company may agree to or may be required by law from time to time:
(Your IP address may also be used in conjunction with your personal data)

a. to provide relevant services;
b. answer your inquiries, respond to requests or confirm orders;
c. understand the demographics, preferences, interests and behaviors of our customers;
d. to perform data sorting and analysis to improve our website, services, product selection, marketing and promotion strategies, and overall customer experience;
e. to send you regular information: including information about the products, services, promotions or web pages of our company, its affiliates or business partners;
f. prevention or detection of crime; investigation of complaints, suspected suspicious transactions and research on service improvement measures;
g. disclosure in accordance with legislation.

Failure to provide personal data upon request may prevent Diamond Culture from providing the services or any part thereof. If Diamond Culture intends to use any personal data for any purpose other than the above, Diamond Culture will notify you to obtain your prior consent.

6.4 The Company may disclose and transfer (whether in Hong Kong or overseas) the Company's right to use, hold, process or retain your personal data for the purposes of 6.3 above to agents, contractors and agents who are responsible for the confidentiality of the Company. Any actual or proposed assignee of the Company in the event of a merger or transfer (whether assets or equity) to provide management, data analysis, marketing and research, professional services or other similar services to the Company.

6.5 You have the right to:
a. check whether the company holds any of your personal data;
b. access to your personal data held by the Company;
c. require the Company to correct any inaccurate personal data;
d. determine the policies and practices adopted by the Company (from time to time) with respect to personal data and the categories of personal data held by the Company;
e. request at any time to stop receiving direct promotional materials from us.

6.6 To make any of the above requests, please write to the following address:
Unit A, 20/F, CF Commercial Tower, 28 Mody Road, Tsim Sha Tsui, Kowloon, Hong Kong
Email: diamondculture.info@gmail.com

For any enquiries, please call Diamond Culture at +852 6629 9915.

6.7 According to the relevant regulations, the company has the right to charge a reasonable processing fee for the request for access to personal data.

6.8 These Terms do not limit your rights guaranteed by the Regulations.

7. Links to Third Party Websites
Our website may provide links to other third-party websites, which are not under our control and are not covered by this Privacy Policy. We recommend that you review the privacy policies posted on these (and all) websites.

8. Updates and Modifications to the Privacy Policy
Diamond Culture may revise this policy from time to time in its sole discretion. Any changes to this policy will be effective upon posting the revised policy on this website. Your continued use of this website and services after the revised policy is posted on this website will be deemed to have agreed to the changes.